The Problem:

If you are a small to mid-sized company, you experience difficult IT situations on a daily basis. Even if you are a large corporation, you are always competing for IT resources.
And, if your IT needs are not directly related to the product or service your company provides, your chances of getting timely (friendly) support is remote.

That’s where Oversight-Inc’s Software as a Service (SaaS) approach
provides a cost effective, responsive solution.

No one knows our software better than us! Who could be better to revise and maintain?
When you choose any one of our Checker services, we will serve as your IT department for everything related to that Checker. Our software engineers will customize your Checker quickly and efficiency to meet your specific requirements.

Oversight Software:

• Designed to let the client create meaningful associations with the checked activities.
  • Tells you the location of the activity
  • Tells who made the check
  • Tells any unique actions taken that are associated with the activity
  • Tells you any predefined observations associated with the activity
  • Tells any items that might be associated with the activity
• Designed to tell you a specific number or count associated with that activity
• Designed to easily accommodate multiple sites and multiple organizational levels
• Designed to easily create management reports, tailored to the client’s specific needs. Emphasis is placed on exception reporting rather than rows and rows of routine data.
• Designed to make it easy to access reports from any computer, anywhere.
• Designed to be easy to set up and reliable to operate
• Designed to use any data collection hardware. Existing software accommodates barcodes and iButtons.

What gets reported?

The starting point for the GuardChecker data collection process is the “tag”. A tag can be a barcode label, an iButton, or a RFID tag.

Tags can be created to represent a location, a person, an action, an observation, an item, a number, or even a count.

The GuardChecker hardware not only reads a specific tag and attaches a specific date and time, but our software ALSO has the capability to associate multiple tag reads. This creates a more meaningful report or activity log.

• For example when the guard “signs in”, the GC software will associate that specific guard and collection device to all subsequent reads made by that guard until he signs out or a finite time expires.

• When the Message Pad is used, the GuardChecker software can attribute any observation, action, item, number or count to that guard and also the last location that was read. Again this produces a much more complete activity log that can be easily recovered.

Location Tags

The location iButtons are physically secured to a specific site, i.e., a door, a piece of equipment, a lamp post, etc.

People Tags

The person iButton is unique to a particular individual and normally given to them in a key fob.

Above shows the personal iButton configuration, but GuardChecker can also use barcodes for recording people, even it created by a third party. For example we can use the bar code labels that have already printed on ID Badges.

All Other Tags – The Message Pad

The Message Pad is an excellent way to take full advantage of the human security guard. In addition to checking all the locations, you expect the guard to be watching for or performing other important activities. Sometimes these are spelled out in their General instructions and sometimes they are unexpected events that needed to be reported and recorded.

Sometimes these important events get entered into the Log with the correct date and time; sometimes they don’t. Sometimes those logs reach the right person in time to take necessary action; sometimes they do not. Additionally these attributes can be easily added or changed as necessary.

The client chooses the various activities and classifies each as Critical, Important, or Normal. An email will be sent to your designated users as soon as Critical activity data is transferred to your data base.

The specific observations, actions, and items are defined by each client. The client identifies those activities that they would like the guard to report on if encountered during their tour of duty. For example:

There is no realistic limit to the number of Observations, Actions, or Items a client can choose. The client chooses them during setup and classifies them as critical, important or normal. For those activities classified as critical, an email alert can be sent to designated users as soon as the collected information is transferred to the data base.

The creation of a number or count also uses the same Message Pad and is the same for all clients. Using the MP the person may create a specific number, e.g. an address, the ID number on a specific piece of equipment. On the other hand, if there is a need to record the count of something, e.g., number of broken windows, number of expired fire extinguishers, etc., the person uses the same MP.

This permits your security guard to create a report with the following characteristics:

• Criticality
• Dates and times are exact and actual
• Legible
• Doesn’t get lost in “in boxes”
• Always retrievable

Properly planned and used the Message Pad can be a very useful, cost effective tool to create a web accessible activity log.